LEGAL NOTICE, PRIVACY POLICY & RENTAL TERMS
This page provides the legal and company information for Luxury Riviera Rental, the privacy and personal data protection policy applicable to our website and booking process, and the main rental terms applicable to vehicle reservations. Luxury Riviera Rental is the trading name used for luxury and sports car rental services operated by UAB Vėtris. For each rental, a separate Vehicle Rental Agreement and handover report may be signed by the client and the lessor. In case of any difference between this website page and the signed Vehicle Rental Agreement, the signed Vehicle Rental Agreement shall apply to the extent permitted by applicable law.
1. LEGAL NOTICE / COMPANY DETAILS
Company legal name: UAB Vėtris, trading name: Luxury Riviera Rental, legal form: private limited liability company,
VAT number: FR09991282963,
SIRET: 991 282 963 00016,
business activity: short-term rental of cars and light motor vehicles, website: www.luxury-rivierarental.com, email: info@luxury-rivierarental.com, phone / WhatsApp: +33 7 456 42514, website publisher: UAB Vėtris, website publication director: UAB Vėtris, website hosting provider: Wix.com Ltd.Luxury Riviera Rental provides luxury and sports car rental services across the French Riviera, Monaco, the French Alps and selected airports by appointment. Main service areas include Monaco, Nice, Cannes, Antibes, Saint-Tropez, Courchevel, the French Alps, Geneva Airport, Lyon Airport, Chambéry Airport and Grenoble Airport, depending on the season and availability. Vehicle delivery and collection are available by appointment only.
2. SERVICE OVERVIEW
Luxury Riviera Rental offers premium self-drive luxury and sports car rental services for private and professional clients, including short-term vehicle rental, seasonal rental in the French Riviera and the French Alps, vehicle delivery and collection by appointment, airport meet & greet, free delivery and collection in selected service areas when expressly included in the offer, fully comprehensive insurance included subject to the signed rental agreement, permitted territory, deductible, exclusions and client obligations, security deposit or card pre-authorization, vehicle handover, vehicle return inspection and post-return checks for fines, tolls, damages, missing items or other charges.All bookings remain subject to vehicle availability, driver verification, payment approval, security deposit approval and acceptance of the rental terms.
3. BOOKING PROCESS
A reservation may be made through the website, by email, phone, WhatsApp or another written communication channel accepted by Luxury Riviera Rental. Before confirming a rental, we may request the client’s full name, date of birth, passport or identity document, driving licence, residential address, phone number, email address, company information if applicable, payment information, deposit or pre-authorization information, travel and delivery details, and additional driver details if applicable.A booking is confirmed only when accepted in writing by Luxury Riviera Rental and when the required payment, reservation fee, deposit or pre-authorization has been completed, unless otherwise agreed in writing. We reserve the right to refuse or cancel a booking before handover if the client does not provide the required information, does not pass verification, does not meet the driver requirements, does not provide a valid deposit, or if there is a legitimate risk relating to vehicle protection, insurance, payment, fraud prevention or compliance.
4. PRICES, VAT AND PAYMENT
Prices are communicated in euros and, unless otherwise stated, include VAT where applicable. The rental price may depend on vehicle model, rental period, season, delivery and collection location, included mileage, additional mileage, insurance conditions, deposit amount, special requests and last-minute availability. Payment may be made by card, bank transfer or another payment method accepted by Luxury Riviera Rental. Unless otherwise agreed in writing, rental fees must be paid in advance. Any extension of the rental period must also be paid in advance before the extension begins. Failure to pay on time may result in cancellation of the booking, refusal of vehicle handover, termination of the rental or recovery of the vehicle, without prejudice to any other claim available to Luxury Riviera Rental.
5. RESERVATION FEE AND CANCELLATION POLICY
This cancellation policy applies to all reservations made with UAB Vėtris, trading as Luxury Riviera Rental, through our website, by email, phone, WhatsApp, or through any other booking channel. By making a reservation, the client accepts these terms.A non-refundable reservation fee is required at the time of booking to secure the selected vehicle, block the agreed rental period, cover administrative and booking costs, and guarantee the reservation. The reservation fee is separate from the security deposit, varies depending on the vehicle and rental period, and is not refundable under any circumstances if the cancellation or failure to proceed is attributable to the client.Cancellations must be notified at least 7 days before the scheduled rental start date. If the cancellation is made at least 7 days before the rental start date, any rental fees paid in addition to the reservation fee may be refunded, excluding the non-refundable reservation fee. If the cancellation is made later than 7 days before the rental start date, the full rental price is non-refundable. If the cancellation is made within 24 hours before the scheduled rental start time, the full rental amount is non-refundable.In case of no-show, late arrival preventing the rental from starting as planned, failure to provide required documents, failure to complete identity or driver verification, failure to provide a valid security deposit or card pre-authorization, refusal to sign the Vehicle Rental Agreement, or refusal to accept the applicable rental terms, the reservation fee and any rental fees paid are forfeited.The reserved vehicle may be held for up to 24 hours from the scheduled rental start time, unless otherwise agreed in writing. After that period, Luxury Riviera Rental may make the vehicle available to other clients without any refund of the reservation fee or rental fees paid.Any change to the reservation, including rental dates, rental duration, delivery location, vehicle model, or driver details, is subject to availability, written approval by Luxury Riviera Rental, and possible additional charges. Refunds, where applicable, are processed within 14 days after confirmation of the accepted cancellation request, excluding the non-refundable reservation fee. If the reservation is made through a third-party booking platform, the cancellation policy of that platform may also apply.
6. DRIVER REQUIREMENTS
The client and any additional driver must hold a valid driving licence, be legally entitled to drive the rented vehicle, provide a valid passport or identity document, provide accurate personal and contact information, meet the minimum age and driving experience required for the vehicle, and be approved in writing by Luxury Riviera Rental before driving the vehicle. The vehicle may only be driven by the client and any additional driver expressly approved in writing by Luxury Riviera Rental. Any use by an unauthorized driver is strictly prohibited and may result in full liability of the client for damages, penalties, uninsured losses, recovery costs and any other consequences.
7. DOCUMENT VERIFICATION AND CLIENT SCREENING
For security, insurance, fraud prevention and vehicle protection purposes, Luxury Riviera Rental may verify the identity and driving eligibility of the client and any additional driver. This may include reviewing identity documents, driving licences, payment information, booking information and other relevant details. In some cases, we may request additional verification or decline a booking if the information provided is incomplete, inconsistent, suspicious, unverifiable or incompatible with the required rental conditions. Documents provided by clients are used only for legitimate rental, verification, insurance, contractual, legal and security purposes. They are not sold or shared for marketing purposes.
8. SECURITY DEPOSIT
A security deposit or payment card pre-authorization is required for most rentals. The deposit acts as collateral for obligations arising from the rental, including vehicle damage, insurance deductible, missing fuel, cleaning, smoking, animal transport, missing keys, documents or accessories, traffic fines, parking fines, toll violations, administrative fees, recovery or towing costs, late return, unauthorized use, territorial breach, prohibited conduct, loss of rental income, post-return charges and any other amount due under the rental agreement. The unused portion of the deposit is released or refunded after the rental, provided that all obligations have been fulfilled and no charges remain pending.Certain charges may become known only after the vehicle has been returned, including traffic fines, tolls, parking violations, hidden damage, technical alerts, GPS alerts, port access alerts, geofence alerts or missing items. In such cases, Luxury Riviera Rental may charge or deduct the relevant amount after return once reasonably confirmed. Supporting records may include photos, videos, invoices, repair estimates, police reports, insurance reports, GPS data, telematics data, toll records, parking notices, traffic fines, handover reports, written communications and other technical or documentary evidence.
9. DELIVERY AND COLLECTION
Vehicle delivery and collection are available by appointment only. Depending on the booking, delivery or collection may be arranged at Monaco, Nice, Cannes, Antibes, Saint-Tropez, French Riviera locations, Courchevel, French Alps locations, Geneva Airport, Lyon Airport, Chambéry Airport, Grenoble Airport, hotels, private residences, airports or other agreed locations. Delivery and collection may be included in the price in selected areas when expressly stated in the offer or booking confirmation.The client must be present at the agreed handover and return location, unless otherwise agreed in writing. The vehicle is deemed returned only when physically handed over to Luxury Riviera Rental or an authorized representative, together with all keys, documents and accessories. Leaving the vehicle unattended, leaving it in a car park, handing it to a hotel, valet, third party or any other person without express written acceptance from Luxury Riviera Rental does not constitute valid return.
10. VEHICLE HANDOVER AND CONDITION
At handover, the vehicle condition, mileage, fuel level, equipment, documents and accessories may be recorded in a handover report, photos or videos. By accepting the vehicle, the client confirms that he or she has inspected the vehicle and accepts its condition as recorded at handover. The vehicle must be returned in the same condition, subject only to normal wear and tear. The handover report, photos, videos and other supporting records may be used as evidence in case of damage, missing items, fuel issues, cleaning issues or other post-rental charges.
11. FUEL POLICY
Unless otherwise stated in the rental agreement, the vehicle is delivered with a full fuel tank and must be returned with a full fuel tank. If the vehicle is returned without a full tank, the client shall pay the cost of missing fuel and an additional refuelling or administrative charge. The client must use the correct fuel type for the vehicle. Any damage caused by incorrect fuel, contaminated fuel or misuse of the fuel system is the responsibility of the client.
12. MILEAGE POLICY
The included mileage is stated in the booking confirmation, offer or rental agreement. Unless otherwise agreed in writing, the standard included mileage is 150 km per day. Any mileage above the included limit is charged at the additional kilometre rate applicable to the specific vehicle. The final mileage is calculated based on the vehicle odometer and may be verified by vehicle data, handover records or telematics.
13. INSURANCE
Luxury Riviera Rental provides insurance coverage for rentals, subject to the terms of the applicable insurance policy, permitted territory, signed rental agreement and client obligations. Insurance coverage may be invalidated or reduced in cases including unauthorized driver, driving outside the permitted territory, driving under the influence of alcohol or drugs, dangerous, reckless or illegal use, racing, drifting, speed testing or off-road driving, failure to report an accident or damage, failure to provide required documents or police report, theft with missing keys or documents, gross negligence, intentional damage, breach of rental terms, prohibited port, ferry, industrial zone or export-related conduct, and tampering with GPS, telematics or anti-theft systems.The client remains responsible for any deductible, uninsured damage, excluded damage, administrative fees, loss of rental income, recovery costs and any amount not covered by insurance. Damage to tyres, rims, wheels, underbody, interior, accessories, keys, documents and other excluded categories may not be covered by insurance and may be charged in full to the client.
14. DAMAGE, ACCIDENTS AND THEFT
In the event of any accident, damage, theft, attempted theft, vandalism, seizure, fire, flood, collision, breakdown or other incident, the client must immediately stop using the vehicle if continued use may cause further damage, notify Luxury Riviera Rental, notify the police where required or advisable, obtain a police report where required, take reasonable steps to protect the vehicle, collect contact and insurance details of other parties involved, take photos and videos of the scene and damage, provide all relevant information and documents to Luxury Riviera Rental, and follow all instructions given by Luxury Riviera Rental.No repair, towing, technical intervention, tyre replacement, bodywork, diagnostic work or other intervention may be arranged without prior written approval from Luxury Riviera Rental, except where urgently required for safety or by law. Failure to report an incident, failure to cooperate, unauthorized repair or failure to provide required documents may result in full liability of the client for all resulting losses.
15. CLIENT OBLIGATIONS
The client must use the vehicle carefully, lawfully and only for its intended purpose. The client must drive responsibly and in accordance with traffic laws, protect the vehicle against theft, damage and misuse, keep the vehicle locked when unattended, never leave keys or documents inside an unattended vehicle, monitor warning lights, tyre pressure, oil, coolant and basic operating conditions, stop using the vehicle if a warning or technical issue may cause damage, use only suitable roads, keep the vehicle clean and protected, return all keys, documents, accessories and equipment, and follow instructions from Luxury Riviera Rental.The client must not smoke in the vehicle, transport animals without written approval, transport dirty, staining, hazardous or unsuitable items, use the vehicle for paid transport, use the vehicle for racing, drifting, speed testing or off-road driving, tow another vehicle or trailer, use the vehicle for illegal transport, customs violations or criminal activity, allow an unauthorized person to drive, tamper with vehicle systems, hide, export, dismantle or conceal the vehicle, or take the vehicle outside the permitted territory without written approval.
16. CLEANING, SMOKING AND MISUSE
The vehicle must be returned in a clean and normal condition. If the vehicle is returned dirty, heavily soiled, smoked in, contaminated by animals, stained, damaged or requiring special cleaning, the client may be charged cleaning fees, contractual penalties, repair costs, loss of rental income and any related administrative costs. Smoking is strictly prohibited in all vehicles. Transporting animals is prohibited unless expressly approved in writing. The transport of dirty, staining, hazardous, sharp, wet, oily, sandy, salty, greasy or otherwise unsuitable items is prohibited.
17. PERMITTED TERRITORY
Unless otherwise agreed in writing, the vehicle may be used only in the permitted territory stated in the rental agreement. The standard permitted territory is France, Monaco and Switzerland. Any other country must be approved in writing by Luxury Riviera Rental before the vehicle enters that country. The client must not take the vehicle outside the permitted territory without prior written approval. A territorial breach may result in loss of insurance coverage, immediate termination of the rental, immobilisation of the vehicle, recovery action, contractual penalties, full liability for losses and no refund of rental fees.
18. STRICTLY PROHIBITED AREAS AND CONDUCT
For vehicle protection, theft prevention, anti-export control and insurance purposes, the client is strictly prohibited from bringing the vehicle into or near areas where the vehicle could be concealed, dismantled, loaded, exported, stored or placed beyond the control of Luxury Riviera Rental. Strictly prohibited areas include ferry terminals, ro-ro terminals, cargo ports, customs-controlled port areas, vehicle embarkation areas, pre-boarding zones, holding lanes, security gates, export-related areas, industrial zones, warehouses, workshops, garages, bodyshops, logistics yards, storage compounds, dismantling areas and similar commercial or restricted-access premises.This restriction does not apply to ordinary marina access roads, yacht docks, hotel marina areas or similar non-embarkation waterfront locations, provided that the vehicle is not brought into any ferry, cargo, customs, loading or export-related area. The client is also strictly prohibited from tampering with, disabling, obstructing, disconnecting, removing, damaging or interfering with any GPS, GSM, telematics, radiolocation, immobilisation, anti-theft or vehicle monitoring system.Any breach or attempted breach of this section is considered a critical breach of the rental terms. In such event, Luxury Riviera Rental may, where safe and appropriate, immobilise or remotely block the vehicle, dispatch a recovery or security team, notify the police or relevant authorities, terminate the rental with immediate effect, repossess the vehicle, claim contractual penalties, and claim full damages, recovery costs, legal costs, security costs, storage costs, loss of rental income and any other direct or indirect loss. The signed Vehicle Rental Agreement may contain additional details, penalties and enforcement terms.
19. GPS, TELEMATICS AND VEHICLE TRACKING
Vehicles may be equipped with GPS, GSM, telematics, radiolocation, immobilisation, anti-theft or vehicle monitoring systems. These systems may be used for vehicle protection, theft prevention, vehicle recovery, detection of prohibited conduct, detection of territorial breaches, detection of port, ferry or industrial-zone access, insurance and risk management, enforcement of rental terms, protection of the legal and financial interests of Luxury Riviera Rental, and verification of mileage, location, vehicle status and technical alerts where necessary.Location and telematics data are not used for unnecessary surveillance. They are used only where relevant for legitimate rental, security, insurance, contractual, legal or vehicle protection purposes. By renting a vehicle, the client acknowledges that such systems may be present and that relevant data may be processed in accordance with this Privacy Policy and applicable law.
20. TRAFFIC FINES, PARKING FINES, TOLLS AND ADMINISTRATIVE CHARGES
The client is responsible for all traffic offences, parking violations, tolls, congestion charges, border violations, customs issues, impound fees and similar charges incurred during the rental period, together with any administrative processing fee stated in the rental agreement or booking terms. Such amounts may be charged after the rental if they are received or discovered later. Luxury Riviera Rental may provide client details to public authorities, police, toll operators, parking authorities or other competent entities where required or legally justified.
21. LATE RETURN AND EXTENSION
Any extension of the rental period must be requested by the client and approved in writing by Luxury Riviera Rental before the original return time. If the client fails to return the vehicle on time without written approval, the client may be charged additional rental fees, late return fees, contractual penalties, loss of rental income, costs caused by cancellation or disruption of future reservations, recovery costs and any other loss caused by the delay. If the late return prevents Luxury Riviera Rental from fulfilling a confirmed future reservation, the client may be liable for the resulting loss of rental income and related damages.
22. KEYS, DOCUMENTS, ACCESSORIES AND EQUIPMENT
The client is responsible for all keys, documents, accessories and equipment provided with the vehicle, including vehicle keys, registration documents, insurance documents, parking cards, charging cards, safety equipment, vehicle accessories, child seats or other extras if provided, and any other item listed in the handover report. If any item is lost, damaged, stolen or not returned, the client must pay the replacement cost, reprogramming cost, administrative cost and any loss of rental income caused by the missing item. In case of key loss, the client may be charged for replacement, reprogramming, vehicle immobilisation, recovery and rental loss for the period during which the vehicle cannot be rented.
23. ROAD ASSISTANCE AND OPERATIONAL FAILURES
If roadside assistance, towing, recovery, unlocking, jump-start, refuelling service, tyre service or any other support intervention is required due to the client’s act, omission, negligence, misuse, fuel error, key loss, flat battery caused by misuse or failure to follow instructions, the client shall bear the full cost and any applicable administrative fee. If the vehicle suffers a genuine technical issue not caused by the client, Luxury Riviera Rental will provide reasonable assistance and instructions. The client must not continue driving if a warning light, abnormal noise, tyre issue, overheating, oil warning, coolant warning or any other issue may cause further damage.
24. POST-RETURN INSPECTION AND DELAYED CHARGES
The client acknowledges that certain issues may only become known after the physical return of the vehicle, including hidden damage, tyre or rim damage, underbody damage, interior damage, missing items, technical alerts, GPS alerts, port or geofence alerts, traffic fines, parking fines, toll violations, fuel discrepancies, cleaning issues, insurance notifications, police notices or authority notices. Luxury Riviera Rental may carry out a reasonable post-return inspection and notify the client of any findings once reasonably confirmed. Corresponding charges may be deducted from the deposit, charged to the client or otherwise claimed in accordance with the rental agreement and applicable law.
25. CHARGEBACKS AND PAYMENT DISPUTES
The client acknowledges that rental fees, deposit deductions, penalties, post-rental charges and compensation amounts may be processed based on the rental agreement, handover report, invoices, photos, GPS data, fines, toll records, repair estimates, police reports, insurance documents and other supporting evidence. In case of a chargeback, bank dispute, payment reversal attempt or card issuer complaint, the client agrees to cooperate in good faith and to provide truthful information. This does not limit any mandatory rights the client may have under applicable law.
26. PERSONAL DATA PROTECTION / PRIVACY POLICY
Luxury Riviera Rental processes personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws. Data controller: UAB Vėtris, trading name: Luxury Riviera Rental, email: info@luxury-rivierarental.com, phone / WhatsApp: +33 7 456 42514.
27. PERSONAL DATA WE COLLECT
We may collect and process identity data, contact data, booking data, payment and deposit data, vehicle use and security data, communication data and website data. This may include name, surname, date of birth, passport or identity document details, driving licence details, nationality or country of residence, email address, phone number, WhatsApp number, residential address, company address if applicable, vehicle requested, rental dates, delivery and collection location, flight details if provided, hotel or accommodation details if provided, additional driver details, special requests, payment confirmation, invoice details, transaction references, deposit or pre-authorization status, billing details, VAT or company information if applicable, handover and return photos, vehicle condition records, mileage, fuel level, GPS and telematics data where applicable, geofence alerts, port or prohibited area alerts, technical alerts, accident, damage, theft or incident records, emails, WhatsApp messages, SMS messages, call notes, booking correspondence, IP address, device information, browser information, cookie preferences, analytics data and website usage data.
28. WHY WE PROCESS PERSONAL DATA
We process personal data to respond to enquiries, prepare offers and quotes, confirm and manage bookings, verify identity and driving eligibility, perform the rental contract, deliver and collect vehicles, process payments and deposits, issue invoices, provide customer support, manage insurance requirements, protect vehicles against theft, misuse and unauthorized export, detect prohibited conduct, handle fines, tolls and administrative charges, handle accidents, damage, theft and insurance claims, comply with legal, tax and accounting obligations, prevent fraud and payment disputes, defend legal claims, improve our website and services, and carry out marketing only where legally permitted or based on consent where required.
29. LEGAL BASIS FOR PROCESSING
Depending on the situation, we process personal data on one or more of the following legal bases: performance of a contract, to prepare, conclude and perform a vehicle rental contract, including booking, handover, payment, delivery, collection, insurance and post-rental management; legal obligation, to comply with tax, accounting, invoicing, anti-fraud, authority, police, insurance or other legal obligations; legitimate interest, to protect our vehicles, prevent theft, prevent fraud, recover vehicles, enforce rental terms, manage disputes, protect our legal and financial interests, secure payments and improve our services; consent, for certain marketing communications, non-essential cookies or other processing where consent is required.
30. WHO MAY RECEIVE PERSONAL DATA
Personal data may be accessed or shared, where necessary, with internal staff and authorized representatives, payment providers, banks and card processors, insurance providers, brokers, accountants, legal advisers, tax authorities, police or public authorities, toll operators, parking authorities, repair workshops, vehicle recovery providers, security or recovery teams, IT providers, website hosting and technical providers, verification providers if used, courts, bailiffs or debt recovery professionals where necessary. We do not sell client personal data.
31. DOCUMENT SECURITY AND CONFIDENTIALITY
Identity documents, driving licences and booking documents are treated as confidential. Access is limited to persons who need the information for booking, verification, insurance, legal, accounting, security or contractual purposes. We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, disclosure or alteration. Clients should send documents through secure or trusted communication channels whenever possible.
32. RETENTION PERIODS
We keep personal data only for as long as necessary for the purposes described in this policy, including contractual, legal, tax, accounting, insurance, dispute and vehicle protection purposes. Enquiry data may be kept up to 3 years after last contact unless deletion is requested earlier and no legal reason requires retention, booking and rental agreement data may generally be kept up to 10 years for accounting, tax, legal and contractual purposes, invoices and accounting records are kept according to applicable legal retention obligations, identity and driving licence copies are kept for the period necessary for rental, insurance, fraud prevention and legal protection unless longer retention is required due to incident, dispute, unpaid amount, fine, damage or legal claim, GPS and telematics data are kept only for as long as necessary for vehicle protection, rental management, dispute handling, insurance, prohibited conduct detection or legal claims, damage, accident, theft and dispute records are kept for as long as necessary to manage the claim and protect legal rights, website analytics and cookies are kept according to the cookie settings and applicable retention periods of the relevant tools.
33. CLIENT RIGHTS UNDER GDPR
Subject to applicable law, clients may have the right of access to their personal data, right to rectification of inaccurate data, right to erasure of data in certain cases, right to restriction of processing, right to object to processing in certain cases, right to data portability where applicable, right to withdraw consent where processing is based on consent, and right to lodge a complaint with a competent data protection authority. To exercise these rights, clients may contact info@luxury-rivierarental.com. We may need to verify the identity of the person making the request before responding. Some data may need to be retained where required for legal, tax, accounting, insurance, contractual, fraud prevention or dispute purposes.
34. COOKIES
Our website may use cookies and similar technologies for website functionality, security, analytics, performance measurement, user experience improvement, marketing or advertising where applicable. Essential cookies may be necessary for the website to function. Non-essential cookies, such as analytics or advertising cookies, may require user consent depending on applicable law and website configuration. Users may manage or withdraw cookie consent through the cookie banner, browser settings or available cookie preferences on the website. If Google Analytics, Meta Pixel, Google Ads, Wix analytics or similar tools are used, this section should be updated to list the specific tools used and their purposes.
35. INTERNATIONAL DATA TRANSFERS
Some technical providers, such as website hosting, analytics, payment, communication or IT service providers, may process data outside the European Economic Area. Where such transfers occur, we rely on appropriate safeguards required by applicable data protection law, such as adequacy decisions, standard contractual clauses or other lawful transfer mechanisms.
36. MARKETING COMMUNICATIONS
We may contact clients or previous clients with relevant service information, booking follow-ups or offers where legally permitted. Where consent is required, marketing communications will be sent only with consent. Clients may opt out of marketing communications at any time by contacting info@luxury-rivierarental.com.
37. INTELLECTUAL PROPERTY
The website, brand content, text, images, logos, vehicle descriptions, layout and other materials are protected by intellectual property rights, unless otherwise stated. No part of the website may be copied, reproduced, distributed, modified or used for commercial purposes without prior written consent from Luxury Riviera Rental or the relevant rights holder. Some vehicle names, logos and trademarks displayed on the website belong to their respective manufacturers. Luxury Riviera Rental is independent and is not affiliated with, endorsed by or officially representing any vehicle manufacturer unless expressly stated.
38. WEBSITE INFORMATION AND AVAILABILITY
We make reasonable efforts to keep website information accurate and up to date. However, vehicle availability, specifications, colours, options, prices, delivery conditions and terms may change without notice. Images are provided for illustration and presentation purposes. The exact vehicle, configuration, colour, mileage, interior or equipment may vary depending on the specific rental vehicle confirmed in the booking. A booking is binding only once confirmed in writing by Luxury Riviera Rental.
39. LIMITATION OF WEBSITE LIABILITY
Luxury Riviera Rental is not liable for temporary website unavailability, technical errors, display issues, third-party service interruptions or external links. The website may contain links to third-party websites or services. We are not responsible for the content, policies, security or practices of third-party websites.
40. CONSUMER MEDIATION AND DISPUTE RESOLUTION
If a client has a complaint, the client should first contact Luxury Riviera Rental in writing at info@luxury-rivierarental.com. We will review the complaint and attempt to find an amicable solution. For consumer clients, access to a consumer mediation mechanism may be available in accordance with applicable law. Consumer mediator: [TO BE COMPLETED ONCE A MEDIATOR HAS BEEN FORMALLY SELECTED AND ACCEPTED]. Until a mediator is formally appointed and confirmed, Luxury Riviera Rental should not list a specific mediator. This section will be updated once the relevant consumer mediation body has been selected, accepted and contractually confirmed.
41. GOVERNING LAW AND JURISDICTION
The applicable law and jurisdiction may be stated in the signed Vehicle Rental Agreement, subject to any mandatory consumer protection rules or other mandatory laws that may apply. The current Vehicle Rental Agreement provides that the agreement is governed by the laws of the Slovak Republic, unless mandatory law applicable to the contractual relationship requires otherwise. Nothing in these terms limits any mandatory rights that a consumer may have under applicable law.
42. CONTACT
For any question about legal information, bookings, privacy, personal data, rental terms, invoices, complaints or document handling, please contact Luxury Riviera Rental, email: info@luxury-rivierarental.com, phone / WhatsApp: +33 7 456 42514, website: www.luxury-rivierarental.com.
43. FINAL NOTE
This page is intended to provide clear and transparent information before booking. Each rental remains subject to vehicle availability, client verification, driver approval, payment confirmation, security deposit or pre-authorization approval, signed Vehicle Rental Agreement, vehicle handover report, insurance conditions and applicable law. By making a reservation, accepting an offer, paying a reservation fee, signing a rental agreement or taking possession of a vehicle, the client confirms that he or she has read, understood and accepted the applicable booking terms, rental terms and privacy information.
